Privacy and security policy

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Privacy and security policy
Hsinchu City Government (the “Government”) respects and protects your privacy and security when you using our Network. To understand how the Hsinchu City Government Network protects your security while using this website's services, and how we collect, use, and protect the personal information that you provide, please read the privacy and security policy of Hsinchu City Government Network. Please read the following policy. We welcome your comments and suggestions, which you may send to: hc2307@ems.hccg.gov.tw.
 
Network security protection measures
Any unauthorized attempts to upload or change information or services provided by the Government are strictly prohibited and may constitute a violation of the law
For website security purposes and to ensure that this service can continue to serve all network users, this site adopts the following security measures:
1. Network intrusion detection system and network traffic monitoring, in order to identify and unauthorized attempts to upload or change information or willful sabotage.
2. A firewall to prevent illegal invasion, destruction, or theft of data, in order to prevent illegal use of the website, to protect the user's interests.
3. Anti-virus software, and regular virus scans, in order to provide users with a secure web browsing environment.
4. Unscheduled moot hacker attacks, and system response procedures in the event of security incidents, in order to offer an appropriate security defense level.
5. Daily backup operations which copy all data to a backup host.
6. Automatic receipt of all security-related notifications from our vendors of operating systems and applications, and installing their security patches (program modifications) according to their suggestions.
 
Hsinchu City Government Network policy regarding the collection of personal information
Under the following circumstances, inasmuch as necessary for the services to be provided through the Hsinchu City Government Network, we may ask you to provide related information:
1. Online activities and Internet surveys:
  When you participate in an online activity or an Internet survey, depending on the nature of the activity, we may ask you to provide necessary personal information.
2. E-mail communication or Feedback Mailbox:
  If you use e-mail or the Feedback Mailbox on the website to contact us, we need your correct personal information in order to be able to reply to you.
3. Subscription to newsletters:
  When you subscribe to one of our electronic newsletters, we need you to provide your name and e-mail address.
4. Other:
  In addition, this website will keep an automatically server-generated record of your browsing and queries on this network. This record includes your IP address, your time of accessing our network, your browser, your browsing and clicking data. Please note that websites linked to the Hsinchu City Government Network may also collect your personal information.
These linked websites have their own privacy protection policies regarding the personal data that you provide. Their data processing measures do not use the Hsinchu City Government Network Privacy protection policy. The Hsinchu City Government Network does not accept joint liability for this.
 
The Hsinchu City Government Network policy regarding the use of personal information
1. Online activities or Internet surveys:
  The Hsinchu City Government Network collects names and ID numbers strictly for use for the activity concerned. Telephone numbers, e-mail addresses, and other information are used for analysis purposes only, and for no other purpose.
Other information is only used for user characteristic analysis or academic research purposes. Unless you have given your consent to the sharing of your personal information, all data is used for analysis only, and the Hsinchu City Government Network will not use it for any other purpose.
2. E-mail communication or Feedback Mailbox:
  If you provide personal information to the Hsinchu City Government in order to send us email or use the Feedback Mailbox, we will only use this information to respond to you to provide you with the information you need.
If your case necessitates that we contact other relevant government agencies, we may also share your personal information with those government agencies.
We do not collect your personal information for any other purpose. We will not provide your personal information to any private organizations or private persons.
3. Other:
  When you register as a user on the Hsinchu City Government Network, your personal information provided to the Hsinchu City Government Network will only be used for the provision of its services or the design of activities.
 
The Hsinchu City Government Network policy regarding the use of cookies
Cookies are bits of information stored on a user’s hard-disk to help the server [of the website visited] remember that user’s preferences.
In Netscape, under Settings, Advanced settings, or in Internet Explorer, under Internet options, Security, you can modify your browser’s acceptance of cookies, ranging from acceptance of all cookies, notification when cookies are set, to rejecting all cookies.
If you select “Reject all cookies”, you may be unable to use part of the personalized services or participate in some activities.
Based on the following objectives and circumstances, the Hsinchu City Government Network in principle adheres to the following policy for writing and reading cookies in your browser:
To provide you with better personalized services, and to facilitate your participation in personalized interactive activities, cookies will be modified when you register, log on, or log out.
To collect statistics of visitor numbers and browsing behavior, and to understand web browsing patterns, the Hsinchu City Government Network may use cookies as a reference to improve its services.
 
The Hsinchu City Government Network policy regarding the sharing of personal data with third parties
The Hsinchu City Government Network will never sell, exchange, or rent out any of your personal information to other organizations or individuals. The Network may, under the conditions below, share your personal information with third parties.
Although its policy was already clarified above, the Government assures you once again that it will disclose your personal information without your prior consent. However, under the following specific circumstances, the aforementioned protection regulations will not apply to the Government’s handling of your personal information if so required by relevant laws and regulations. Such circumstances include (but are not limited to):
When your behavior on this website violates the Government's Terms of Service or may damage or interfere with the Government’s interest or cause damage to any person, the Government may analyze and disclose your personal information inasmuch as necessary to identify or contact you, or to take legal action.
When, in the interest of public safety, a law enforcement unit requires the Hsinchu City Government Network to disclose specific personal information, the Hsinchu City Government Network may, upon consideration of the material and procedural legality of the request and the user security of the Hsinchu City Government Network adopt measures as necessary.
 
The Hsinchu City Government Network policy regarding sharing of personal information with third parties
The Hsinchu City Government Network will never sell, exchange, or rent out any of your personal information to other organizations or individuals. The Network may, under the conditions below, share your personal information with third parties.
Although its policy was already clarified above, the Government assures you once again that it will disclose your personal information without your prior consent. However, under the following specific circumstances, the aforementioned protection regulations will not apply to the Government’s handling of your personal information if so required by relevant laws and regulations. Such circumstances include (but are not limited to):
When your behavior on this website violates the Government's Terms of Service or may damage or interfere with the Government’s interest or cause damage to any person, the Government may analyze and disclose your personal information inasmuch as necessary to identify or contact you, or to take legal action.
When, in the interest of public safety, a law enforcement unit requires the Hsinchu City Government Network to disclose specific personal information, the Hsinchu City Government Network may, upon consideration of the material and procedural legality of the request and the user security of the Hsinchu City Government Network adopt measures as necessary.
 
The Hsinchu City Government Network policy regarding electronic communication
The Hsinchu City Government Network may send you information or reply to an e-mail from you after your prior consent or your consent at the time of registering [as a user on the network].
Whenever the Hsinchu City Government Network sends you information or an e-mail through the Hsinchu City Government Network, it will always in the same communication notify you of the methods, an explanation, and a working link, to stop receiving such information or e-mails.
Besides sending you information published on this website, this website will not use the personal information collected for sending commercial information.
 
Amendments to the privacy policy and security policy of the Hsinchu City Government
In view of the rapid development of technology, which may render relevant regulations incomplete, as well as future changes in the environment, which may be difficult to foresee, the Government may modify the privacy and security policy for this website and the descriptions of these, in order to protect your privacy rights and the security of the network.
If and when the Government modifies its Security and privacy policy, we will immediately publish the modified version on this Government’s website, and post an conspicuous button to remind you and invite you to click and read the modified policy.
 
Questions regarding the Hsinchu City Government Network Privacy and security policy
If you have any questions regarding the Privacy and security policy of the Hsinchu City Government Network, you are welcome to contact us any time.
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